I use Traktor and I need help setting it up with Phase.

Symptom and description

Your Phase unit is ready to be used: your Remotes are linked to the receiver, they are calibrated (their LED is solid) and spinning on your decks, yet you cannot hear your tracks playing from Traktor Pro. This is probably because you haven’t properly set up Traktor Pro to be used with Phase. 

Issue resolution

If you have already run the Phase DVS signal test, check the following points to make sure everything is properly configured to use Phase with Traktor. 

• Make sure that Traktor’s audio preferences are set on Line/CD inputs. 
• Make sure you have selected the Traktor signal in Phase Manager’s settings, in the DVS Configuration menu. 
• Make sure your Traktor mixer or external DVS interface is selected in the “Audio setup” menu.  
• Make sure that your decks are both on "Relative" (REL) mode. To activate the relative mode, click on the vinyl icon, located on the right side of the "play" button.

Please note that the “calibration failed” message is just a display misinformation. To manually disable it, open Traktor's preferences and in the "Global settings" menu, uncheck the "Enable deck header warning" box (in the middle of the window).

You can also check out our illustrated guides if you need more setup info. 

If you think you have a deeper issue, don’t hesitate to get in touch with us using the contact form below, we’ll do our best to assist you.