My WiFi network becomes unreliable when using Phase

The radio frequencies used by Phase to get the Remotes and the Receiver to communicate can in rare cases disrupt your Wifi network.

There is one simple step to do to solve this, and here's how to do it: you have to link the Remotes to the Receiver again, even if they're already linked. This operation will assign new radio channels for the Remotes and Receiver to communicate, and thus stop interfering with your Wifi frequencies. 

Don't hesitate to give it several tries if it doesn't work the first time: after a few attempts, you Wifi network will be up and running again.  

If you're still experiencing issues with your WiFi network when using Phase, you can reach out to our Product Specialists with the button below