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Account, Order & Warranty

Account & Order
  • My Phase is already linked to another account, what can I do?
  • I’m having issues when trying to reset my account password
  • What is the average shipping time once I order a Phase or accessories?
  • I didn't receive the confirmation email after creating my account
  • I don't want my Phase anymore, what are the refund conditions?

Warranty
  • What are the troubleshooting process and the return policy?
  • What kind of warranty comes up with Phase?

Partnership
  • I am interested in becoming a Phase distributor.
  • I want to get in touch to discuss a potential artist partnership

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